Buying a Treadmill? Here Are Six Important Questions to Ask the Salesman

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Do you have a passion for running, but want to move it indoors? Do you want to improve your fitness, but aren’t ready for the gym? Whatever your reason for buying a treadmill, here are six important questions to ask your salesman first.

1. Is the Treadmill Suitable for My Goals?

It’s important to find a model suitable for your goals. Many factors will influence this, and the salesman should advise you accordingly. For example, if you’re a long distance runner, you’ll need a sturdy treadmill that’s can cope with the miles. Likewise, if you’re a sprinter, you’ll need a model that can keep up with your pace.

Don’t be alarmed if the salesman asks for your weight – this will help determine the type of motor required. The horsepower of the motor is important, and is affected by weight, so must be taken into account when finding the best model to help you reach your goals.

2. Do You Have Space to Store the Treadmill?

You must consider where you’ll use the treadmill, and how you’ll be storing it. Will the treadmill remain in one position inside your house, or will you store it elsewhere when not in use? If you’ll be storing it elsewhere, you should consider a fold-up model. There are lots of exceptional choices when it comes to fold-up treadmills, so you don’t have to worry about compromising on the quality when space is lacking.

If space isn’t an issue, you might want to consider one of the larger, semi-commercial machines. These are often preferred if you have advanced goals, need a model that can support very long distances, or fast sprints.

3. Does the Treadmill Come with a Warranty?

When buying a treadmill to use at home, the warranty is arguably the most important factor. You’re investing a large amount of money, so you need to make sure it lasts.

Ask the salesman what is covered by the warranty, and for how long. A good warranty should cover the motor for up to 10 years, and the frame for life. You should also enquire about the servicing available for the treadmill, as this can extend the life of your new machine considerably.

It’s important to ask who fulfils the warranty. If the company passes faults back to the manufacturer, you could be left waiting for parts or incur additional fees. Instead, look for a company with an in-house service department.

Young woman doing cardio on treadmill in a gym.

4. Does the Treadmill Require Regular Maintenance?

All treadmills require maintenance to keep the machine running at its best. Basic tasks, such as cleaning and safety checks, should be performed on a daily or weekly basis. Other tasks, such as tightening of screws, lubrication and cleaning of the motor compartment, will be completed monthly or annually. The salesman will be able to advise you on the specific regular maintenance tasks required for each model.

5. Are You Able to Try the Treadmill Before You Commit to a Purchase?

If you’re buying a treadmill online, or from a remote salesman, you should ask whether it’s possible to try the equipment before you commit to a purchase. This provides additional insurance, in case the treadmill isn’t what you’re expecting, or doesn’t meet your requirements. If they have a retail store, you should visit them to try the equipment first.

6. What Are the Payment Options?

Ask your salesman about the different payment options available to you before making a decision. Often, you can make a saving if you pay for the treadmill up front, but spreading the cost over a number of months can be a fantastic way to afford the model you need, rather than settling for less. Many companies offer interest free finance to suitable applicants, enabling you to spread the payments for no extra cost.


About the Author: Nevil Hunter is the Sales Manager at Orbit Fitness, the largest treadmill retailer in Perth, Western Australia.

Last Updated on March 27, 2019

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